🚚 Shipping Information

At Divine KapiTea, we do our best to ensure your teas arrive fresh, safe, and on time. Please find our shipping guidelines below:

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📦 New Zealand Orders

• FREE shipping on all orders over $150

• Standard delivery: 3–4 business days nationwide

• Rural delivery: 4–5 business days

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🇦🇺 Australian Orders

Please note that Australian customs regulations may restrict teas or infusions containing:

• seeds

• nuts

• fruits

• citrus pieces

• flowers

Ingredients are clearly listed on our product pages. Unless otherwise stated, all other teas and infusions are free of these ingredients.

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🌍 International Orders

Customs regulations vary by country. Please check with your local authorities regarding the import of teas or infusions containing seeds, nuts, fruits, citrus, or flowers. These ingredients are always listed on our product descriptions.

 

⚠️ If a tea does not meet customs requirements, it may be heat treated at the importer’s expense or destroyed.

 

💰 Declared Value

All parcels will be declared at their true and correct value according to New Zealand postal regulations. This also applies for parcel insurance purposes.

 

💱 Currency

All orders are processed in New Zealand dollars (NZD). Your order confirmation will also display NZD.

 

🏷 Customs Duties & Taxes

Any customs duties, taxes, or additional import fees required by your destination country will be the responsibility of the customer. Please check with your local customs office before ordering.

 

✨ Our Promise: We handle your order with care from the moment you purchase until it arrives at your door — so you can enjoy every cup of Divine KapiTea with peace of mind.